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Hyatt Ziva Cancun (Adults Only), Cancun

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From795US$ /night
Check-in
14Mar2025Select date
Check-out
15Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun, Mexico, 77500

Hyatt Ziva Cancun (Adults Only) is a luxurious resort situated in Zona Hotelera, Cancun, Mexico, renowned for its stunning beachfront location and exceptional amenities. The resort offers a village-like atmosphere, immersing guests in the natural beauty of the Caribbean Sea with white sandy beaches and clear blue waters. Onsite entertainment and a range of recreational activities make this an ideal choice for couples seeking relaxation and adventure.

Location

Situated in the heart of Zona Hotelera, Hyatt Ziva Cancun allows easy access to landmarks such as La Isla Shopping Mall and various nightlife options. This location enhances transportation convenience, putting guests near vibrant attractions and stunning beaches.

Rooms

The resort features various types of accommodations with hand-crafted furnishings and modern amenities. Rooms come with breathtaking views of the Caribbean Sea, private bathrooms, and exclusive features such as turn-down service and high-tech entertainment systems.

Eat & Drink

Hyatt Ziva Cancun offers eight onsite restaurants serving cuisines ranging from fresh seafood to Asian dishes. Guests can enjoy meals in relaxed settings, complemented by signature drinks from its bars. A premium all-inclusive experience ensures a variety of dining options for every palate.

Leisure & Business

This resort provides a wide range of recreational activities including water sports, theater shows, and tequila tastings. Guests can rejuvenate with spa treatments, hydrotherapy, and access to three outdoor pools, creating an ideal ambiance for relaxation and enjoyment.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Suite Sofa Bed Oceanfront
Max:
4 persons
122 m² 
Bed options:
1 King-size bed
Balcony
Air conditioning
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King Room Sofa Bed Resort View
Max:
4 persons
45 m² 
Balcony
Air conditioning
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King Room Sofa Bed Oceanfront
Max:
4 persons
45 m² 
Bed options:
1 King-size bed
Balcony
Air conditioning
Check Prices
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Getting around

Explore available ways to reach your dream destination

City Centre
Cancun 11.1 km
Airports
Cancun (CUN) 23.9 km
Isla Mujeres (ISJ) 26.3 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Snorkelling
  • Tennis court
  • Billiard tables
  • Table tennis

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Curtains
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Location

Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun, Mexico, 77500
Map view
street view
Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun, Mexico, 77500
Nearby
Night club
Coco Bongo
500 m
Night club
Palazzo
340 m
Amusement Park
Delphinus Dreams
0 m
Beach
Mandala Beach Club
570 m
Night club
Mandala Nightclub
570 m
Restaurants
Maria Bonita
10 m
Boulevard Kukulkan
Restaurante Risotto
50 m
Blvd Kukulcan KM 8.5 Punta Cancún
The Moongate
0 m
Boulevard Kukulkan Km 9.5
Tradewinds Restaurant
50 m
Boulevard Kukulcan The Royal Caribbean
Restaurante Ayami
120 m
Boulevard Kukulkan 8.5 Hotel Krystal Grand Punta Cancun
Habaneros
0 m
Boulevard Kukulcan Km 11.5 Frente a Plaza Flamingos
Isla Contoy
260 m
Boulevard Kukulcan Km. 9.5 Zona hotelera
Restaurant Le Basilic
290 m
Boulevard Kukulcan KM. 9.5 Zona Hotelera Fiesta Americana Coral Beach Hotel
La Joya
320 m
Kukulcan Blvd 9. 5
Mextreme
780 m
Zona Hotelera Km 9 In Front Of Convention Center
Hacienda El Mortero
480 m
Blvd Kukulkal Km. 9.5

Reviews and Ratings

Feedback from previous guests about their experience. <br />
84%
liked the resort and would come back
Incredible views
Helpful staff
Limited dining options
Breakfast could improve
8.4/10
Great
Rooms
7.9
Location
9.4
Service
9.0
Dining
6.6
Guest reviews
8.4/10
based on 15 reviews
4.5/5 based on 11926 reviews
9.2
9.2/10based on 616 reviews
#11 of 272 hotels in Cancun based on Tripadvisor
Jordan
United Kingdom, December  2024
7.8/10

I had a wonderful time at this hotel, with clean and spacious rooms and a friendly staff that made my stay enjoyable. The location is perfect, right by the beach, and there are plenty of amenities. However, the dining options could offer more variety, and the facilities are a bit far from the rooms. Overall, it was a good value for money.

Rooms
7.0
The rooms were quite small compared to other all-inclusive resorts I've stayed at, but they were clean and well-maintained.
Service
9.0
The staff was attentive and friendly, especially Danial and Eduardo, who made us feel very welcome. Plus, the complimentary massages were a nice touch!
Location
10.0
The hotel has a beautiful beach and is great for those who prefer a short commute to various areas. The views of the turquoise waters were stunning.
Dining
7.0
While the dining stations catered to a variety of food types and had 'made to order' items, I felt there could have been more options compared to my previous stays last year.
Facilities
6.0
The facilities were decent, but I found them a bit far from my room, which was not ideal.
Marshall
United States, December  2024
8.8/10

I had a lovely stay at this hotel, with breathtaking views from my room and a fantastic location near the beach. The staff was incredibly friendly and provided top-notch service, which made my experience even better. However, I found the dining options a little lacking at times, especially when it came to breakfast. Overall, I felt like I got good value for my money, but a few improvements could make this place truly exceptional.

Rooms
10.0
The room was clean, comfortable, and had an amazing sea view from the 15th floor.
Service
9.0
The service was wonderful, especially my personal butler Ulyses, who went out of his way to help me. The staff really wished us well at departure.
Location
10.0
The location is excellent, with a beautiful beach nearby and mesmerizing surroundings.
Dining
7.0
The dining experience was somewhat limited during breakfast, though the buffet still offered a variety of options.
Facilities
8.0
The amenities were great; the pool area was well-kept and enjoyable.
Incredible views
Limited dining options
Brad
United States, November  2024
8.6/10

I had a lovely stay at this hotel, which offers a breathtaking view and a fantastic location close to the beach. The rooms were spacious and comfortable, and the staff was incredibly friendly and attentive. However, we did experience some noise at night, and the dining options left a bit to be desired with limited buffet choices. Overall, it felt like a good value for the location and amenities.

Rooms
8.0
The rooms were spacious and comfortable, with great views, but they were a bit too close to the ground, which led to some noise.
Service
9.0
The staff was very friendly and attentive, providing excellent service from check-in to dining.
Location
10.0
The hotel is in a stunning location, just steps from the beach and a short walk to local nightlife.
Dining
7.0
The buffet options were nice but a bit limited, especially during breakfast when bacon wasn't always available.
Facilities
9.0
The facilities were well-maintained and offered plenty of options for relaxation and entertainment.
Charlotte
United Kingdom, October  2024
8.0/10

The hotel has some amazing features, including a great location and super friendly staff. The rooms felt a bit cramped and had an odd view, but the private jacuzzi was a nice touch. While the dining experience has improved with made-to-order items, it still falls short of expectations. Overall, it’s a decent stay but not without its quirks.

Rooms
7.0
The rooms had a small balcony with a private jacuzzi, but felt a bit cramped compared to other resorts I've visited.
Service
9.0
The staff was extremely friendly and helpful, always making sure we were comfortable.
Location
10.0
The location was perfect, especially for older guests like us. The views of the turquoise waters were absolutely beautiful.
Dining
6.0
Dining was a mixed bag; buffet options were limited and switched to assisted serving, which felt less convenient.
Facilities
7.0
The facilities were decent, especially the pool area, but nothing too extravagant.
Jason
United Kingdom, October  2024
7.6/10

I had a pretty decent stay at the hotel. The location was great, really close to the beach and shopping areas, which I loved. The rooms were clean but didn't quite have the view I hoped for, and there was an odd smell coming from a nearby pond. The staff was friendly and helpful, though there were moments during check-out where I felt a bit overlooked. Overall, it was a good experience, just a few things that could be better.

Rooms
7.0
The rooms were clean, but mine was on the first floor without a dolphin view and had a strange smell from a pond nearby.
Service
8.0
The staff was friendly, especially Ana and Jorge by the pool, but at check-out, it felt like they were prioritizing new guests over us.
Location
9.0
The location was perfect, just steps away from the beach and close to shopping and nightlife.
Dining
6.0
The dining setup had changed, and while the buffet was nice, I was disappointed by the lack of bacon on most days.
Facilities
8.0
The hotel had some great amenities, including a lovely pool area, although there were times it felt a bit crowded.
Tom
United States, September  2024
8.2/10

The hotel has an incredible location, just steps from crystal clear waters and beautiful beaches. My room was amazing, especially with the hot tub on the ocean-front balcony. The service, while professional, could be a bit more attentive at times. Dining was a mixed bag; there were plenty of options but I was disappointed that some favorites, like bacon, were often missing. Overall, it’s a great choice if you’re looking for comfort and a vibrant atmosphere.

Rooms
10.0
The room was incredibly spacious with a private jacuzzi on the ocean-front balcony, providing a perfect place to relax.
Service
7.0
Service was professional and friendly, though I did feel that staff could have been a bit more proactive in anticipating guest needs.
Location
9.0
The location is just a few meters away from Cancun's vibrant nightlife and the beach is clean and inviting.
Dining
7.0
While dining was generally excellent with a variety of grilled dishes, I was disappointed that bacon wasn't available most days.
Facilities
8.0
The facilities were well-maintained, including a lovely pool area that was enjoyable to relax in.
Sebastian
United Kingdom, August  2024
9.2/10

I had a lovely stay at this hotel, which is perfectly located by the beach. The rooms were gorgeous, especially with the private jacuzzi, and the staff was incredibly friendly and accommodating. However, I did feel the dining options could be improved as I had a minor issue with my dinner. Overall, the experience was wonderful, and I felt it was great value for money.

Rooms
10.0
The rooms were gorgeous, perfectly located by the pool and beach, with a hot tub and great views.
Service
10.0
The staff was so nice and accommodating, even surprising my friend with a special birthday dessert.
Location
10.0
The hotel has an amazing location with crystal clear waters and very clean beaches.
Dining
7.0
The dining experience was good overall, but I had a minor flaw with our dinner the night before.
Facilities
9.0
The pool area was well-maintained and really pleasant.
Karen
United Kingdom, July  2024
7.0/10

I had a mixed experience at this hotel. The staff were incredibly friendly and went above and beyond for us, especially with a lovely surprise for my birthday. The location was excellent, just a short walk to the beach and nightlife in Cancun. However, I experienced some issues with the room, which had bed bugs and was not ready at check-in time. Overall, it has great potential, but I think they need to improve the cleanliness of the rooms.

Rooms
5.0
Unfortunately, my room had bed bugs, and it was ready two hours later than the official check-in time. This was quite disappointing.
Service
10.0
The service was excellent! The staff surprised me with a special birthday dessert and even sang to me. They were attentive and mindful of our needs throughout our stay.
Location
9.0
The location is fantastic, just a few steps from the beautiful beach and close to Cancun's nightlife, making it a perfect spot for relaxation and fun.
Dining
6.0
The dining experience was okay, but I noticed that the breakfast had limited options, which was a bit of a letdown.
Facilities
7.0
The hotel’s facilities were decent overall, but some areas could use a little more maintenance.
Richard
United States, July  2024
8.0/10

I had a great stay at this hotel with a beautiful sea view from my room and a fantastic dolphin pool area. The staff was really attentive and friendly, making us feel well taken care of. However, the location is a bit tricky for public transport and the dining could use more variety. Overall, I found it to be a good value for money with some small downsides.

Rooms
9.0
I loved the room with a stunning view of the sea on the 15th floor. It was decorated beautifully and really comfortable.
Service
10.0
The service was excellent, with kind attendants always ready to help us. They made sure we felt special during our stay.
Location
7.0
The hotel is located on a lovely peninsula with beautiful views, though getting around to public transport wasn't super convenient.
Dining
6.0
The dining experience was pretty good, but I was a bit disappointed by the limited selection at breakfast, especially missing bacon on most days.
Facilities
8.0
The facilities were nice, especially the dolphin pool, making the entire experience feel quite luxurious.
Russell
United States, July  2024
8.4/10

I had a great stay at this hotel, enjoying the amazing views from the top floor. The friendly staff was truly the highlight, welcoming us with genuine smiles. However, there were a few hiccups with the dining experience, as the self-service options have changed recently. The location is perfect, making it easy to explore the nightlife. Overall, I found it to be a good value for money despite some minor setbacks.

Rooms
8.0
The rooms were all amazing, especially with the view from the top floor of the pyramid building. However, I didn’t want the AC on, which made it feel like more of an 'imprisoned dolphin view.'
Service
Location
10.0
The location was perfect and has been a clear favorite among my colleagues. It was so easy to walk to the night club area, making it convenient for a multigeneration family reunion.
Dining
7.0
Dining had changed a bit, with self-service no longer available and glass barriers now in place. The variety was decent, but it dropped a notch compared to previous visits.
Facilities
7.0
The facilities were good, but I wished there were more options available. Everything was clean and maintained well, but it didn’t feel as luxurious as it could have.
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14Mar2025Select date
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Rooms and Guests2 Guests, 1 Room